Refunds and Cancellations

 

Thank you for booking a small group cookery course with Dominique’s Kitchen.
Please review our Refunds & Cancellations Policy carefully before completing your booking.

All group cookery courses require a minimum of three participants to run. In the event that this minimum number is not met, we reserve the right to cancel or reschedule the course. A decision will be made no later than two weeks prior to the scheduled course date. In such circumstances, customers will be offered the option to transfer their booking to an alternative date or receive a full refund.

 

Cancellations

 

Cancellation Window

You may cancel your booking up to 4 weeks (28 days) before the course date.


Refund Eligibility

 

  • Cancellations made 4+ weeks before the course: Eligible for a full refund.

  • Cancellations made within 4 weeks of the course date:
    No refunds will be issued for late cancellations.


Date Changes

 

You may request to change your booking to another available course date up to 4 weeks before your original course date.

  • Changes within the 4-week period cannot be accommodated.

  • All date changes are subject to availability.


Non-Attendance

 

If you do not attend your scheduled course, no refund or course credit will be provided.


Course Changes or Cancellations by Us

Dominique’s Kitchen reserves the right to make adjustments to course content or scheduling when necessary.

  • If any significant change occurs, we will notify you in advance.

  • In the unlikely event that we must cancel a course entirely, you will be offered:

    • A full refund, or

    • Transfer to another available course date.


Participant Responsibilities

 

It is the participant’s responsibility to:

  • Provide any relevant allergy or dietary information prior to the course.

  • Arrive on time for the scheduled course.

Contact for Refunds or Changes

 

For all refund requests, cancellations, or date-change enquiries, please contact:


📞 07714 092089
📧 ashforddominique1@mac.com